Store Policy

Welcome to our store! Please review our policies to ensure the best shopping experience.

​

Products

​

• All products, including essential oils, creams, and handmade candles, are carefully crafted with high-quality ingredients.

• Colors, scents, and textures may vary slightly due to the handmade nature — this is normal and part of their unique charm.

 

Ordering

• Orders can be placed directly on our website.

• Workshop bookings are confirmed immediately upon payment.

• We reserve the right to cancel an order if a product is out of stock or if there is an issue with payment.

 

Pricing

• All prices are listed in CAD and include applicable taxes unless stated otherwise.

• Promotions and discounts may be offered from time to time and cannot be combined unless stated.

 

Payment

• We accept major credit cards, debit cards, and PayPal.

• Payment must be completed at the time of order.

 

Shipping

• Please refer to our Shipping Policy below.

 

Returns & Exchanges

• Please refer to our Returns & Exchanges Policy below.

 

Workshops

• Workshops are non-refundable, but spots may be transferred to another participant with prior notice.

• Arrive on time to ensure a full experience — late arrivals may not be accommodated.

• Materials and supplies are provided; bringing your own may be allowed depending on the workshop.

 

Safety & Usage

• Essential oils and creams are for external use only unless otherwise specified.

• Keep products out of reach of children and pets.

• Follow all usage instructions on the label.

 

Privacy & Data

• We respect your privacy and do not share personal information with third parties.

• Customer data is used only to process orders, communicate about orders or workshops, and improve our services.

 

Contact Us

• For questions or assistance:
  Email: 
  Phone: 437-601-4579

• Response time: 24–48 hours on business days.